At MYSK London, we are committed to delivering your fragrance experience with care and precision. This Shipping & Delivery Policy outlines our process, timeframes, and expectations so that your order arrives safely and beautifully.

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1. Order Processing

• Processing Time: All orders are processed within 1–2 business days (excluding weekends and UK public holidays).

• During peak periods or collection launches, processing may take up to 3–5 business days.

You will receive an order confirmation email followed by a shipping notification once your item has been dispatched.

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2. Shipping Methods & Estimated Delivery Times

We currently offer domestic and international shipping via trusted courier services.

Region	Service	Estimated Delivery Time
UK (Mainland)	Standard Tracked	2–4 business days
	Express Tracked	1–2 business days
Europe	Tracked International	5–10 business days
Rest of World	Tracked International	7–14 business days

✨ Note: Delivery times are estimates and may vary due to customs clearance, weather, or high seasonal demand.

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3. Shipping Rates

Shipping fees are calculated at checkout based on your location and selected shipping method. Occasionally, we may offer free shipping promotions for qualifying orders.

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4. Order Tracking

Once your order has shipped, you’ll receive a tracking link via email. You can monitor your parcel's journey through that link or directly on our website under Track My Order.

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5. International Orders & Customs

For orders placed outside the UK:

• You are responsible for any customs duties, VAT, or import taxes applied by your country.

• Customs processing may delay delivery; unfortunately, this is beyond our control.

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6. Delivery Issues

If your order hasn’t arrived within the expected timeframe:

• Please allow an extra 2–3 days during busy periods.

• Check with your local post office or neighbors in case it was delivered nearby.

• Contact us at support@mysklondon.com if your package appears lost or delayed beyond reason.

We are here to help and ensure you receive your order safely.

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7. Address Accuracy

Please double-check your shipping address before completing your order. MYSK London is not responsible for delays or losses caused by incorrect address information.

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8. Packaging

Each MYSK London product is packaged with elegance and care, reflecting the luxury of our fragrances and collections. Sustainability is important to us—we use recyclable and eco-conscious packaging wherever possible.

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Need Help?

For any queries regarding shipping, delivery, or special arrangements, please reach out:

📧 support@mysklondon.com
📍 MYSK London – Client Experience Team

Thank you for choosing MYSK London — where luxury meets essence.