MYSK LONDON

Returns & Policies

We want you to love your purchase. Review our comprehensive return and exchange policies below.

We accept returns on unworn, unwashed items with original tags attached within our return window.

30-Day Return Window
You have 30 days from the date of delivery to initiate a return for a full refund or exchange.
  • Items must be in original condition with tags attached
  • Original packaging must be included
  • Proof of purchase required
  • Final sale items are non-returnable

Follow these simple steps to complete your return quickly and efficiently.

1
Initiate Your Return
Contact our customer service team via email or phone with your order number to receive a return authorization.
2
Package Your Item
Carefully pack the item in its original packaging with all tags attached and include the return form provided.
3
Ship Your Return
Use the prepaid shipping label provided or ship to the address on your return authorization. Track your return for peace of mind.

Once we receive your return, we process refunds promptly to ensure a seamless experience.

Processing Time: 5-7 Business Days
Refunds are processed within 5-7 business days after we receive and inspect your return. You will receive an email confirmation once processed.
  • Refunds issued to original payment method
  • Bank processing may take 3-5 additional days
  • Store credit is available immediately
  • Shipping costs are non-refundable

Find answers to common questions about our return and exchange policies.

  • Can I exchange for a different size? Yes, exchanges are available subject to stock availability
  • Do you offer free returns? Complimentary return shipping is provided for all domestic orders
  • What if my item is defective? Contact us immediately for a replacement or full refund
  • Can I return sale items? Final sale items are non-returnable unless defective